Training Library

All programs are customizable to fit your organization and your culture

Click the link to see the course description. If you are in Google Chrome and the link does not open, try another browser.

Administrative Skills

  1. Administrative Office Procedures

  2. Administrative Support

  3. Archiving and Records Management

  4. Basic Bookkeeping

  5. Business Writing

  6. Collaborative Business Writing

  7. Executive and Personal Assistants

  8. Meeting Management

  9. Organizational Skills

  10. Social Media In The Workplace

  11. Supply Chain Management


Career Development

  1. 10 Soft Skills You Need

  2. Assertiveness and Self-Confidence

  3. Communication Strategies

  4. Creative Problem Solving

  5. Developing Creativity

  6. Digital Citizenship

  7. Entrepreneurship

  8. Interpersonal Skills

  9. Mobile Learning Essentials

  10. Negotiation Skills

  11. Personal Branding

  12. Project Management

  13. Telework and Telecommuting

  14. Time Management

  15. Women in Leadership


Human Resources

  1. Business Succession Planning

  2. Contract Management

  3. Crisis Management

  4. Developing a Lunch and Learn

  5. Employee Onboarding

  6. Employee Recruitment

  7. Employee Termination Processes

  8. Generation Gaps

  9. Health and Wellness at Work

  10. Hiring Strategies

  11. Human Resource Management

  12. Measuring Results from Training

  13. Millennial Onboarding

  14. Talent Management

  15. Train-The-Trainer

  16. Workplace Diversity

  17. Workplace Harassment

  18. Workplace Violence


Personal Development

  1. Anger Management

  2. Attention Management

  3. Being A Likeable Boss

  4. Critical Thinking

  5. Emotional Intelligence

  6. Goal Setting and Getting Things Done

  7. Improving Mindfulness

  8. Improving Self-Awareness

  9. Increasing Your Happiness

  10. Job Search Skills

  11. Life Coaching Essentials

  12. Managing Personal Finances

  13. Managing Workplace Anxiety

  14. Personal Productivity

  15. Public Speaking

  16. Social Intelligence

  17. Social Learning

  18. Stress Management

  19. Taking Initiative

  20. Work-Life Balance

Software/Technology

  1. Microsoft Access 2016

  2. Microsoft Excel Essentials 2016

  3. Microsoft Excel Expert 2016

  4. Microsoft OneNote 2016

  5. Microsoft PowerPoint Essentials 2016

  6. Microsoft Word Essentials 2016

  7. Microsoft Word Expert 2016

  8. Salesforce

  9. LinkedIn for Sales

  10. Facebook for Sales

Sales and Marketing

  1. Body Language Basics

  2. Call Center Training

  3. Coaching Salespeople

  4. Contact Center Training

  5. Creating a Great Webinar

  6. Employee Recognition

  7. Event Planning

  8. High Performance Teams Inside the Company

  9. High Performance Teams Remote Workforce

  10. Internet Marketing Fundamentals

  11. Marketing Basics

  12. Media and Public Relations

  13. Motivating Your Sales Team

  14. Multi-Level Marketing

  15. Overcoming Sales Objections

  16. Presentation Skills

  17. Proposal Writing

  18. Prospecting and Lead Generation

  19. Sales Fundamentals

  20. Servant Leadership

  21. Social Media Marketing

  22. Telephone Etiquette

  23. Top 10 Sales Secrets

  24. Trade Show Staff Training


Supervisors and Managers

  1. Budgets and Financial Reports

  2. Coaching and Mentoring

  3. Conducting Annual Employee Reviews

  4. Developing New Managers

  5. Employee Motivation

  6. Facilitation Skills

  7. Knowledge Management

  8. Leadership and Influence

  9. Lean Process and Six Sigma

  10. Manager Management

  11. Middle Manager

  12. Office Politics for Managers

  13. Performance Management

  14. Supervising Others

  15. Team Building Through Chemistry

  16. Virtual Team Building and Management


Workplace Essentials

  1. Appreciative Inquiry

  2. Business Acumen

  3. Business Ethics

  4. Business Etiquette

  5. Change Management

  6. Civility In The Workplace

  7. Conflict Resolution

  8. Customer Service

  9. Customer Support

  10. Cyber Security

  11. Delivering Constructive Criticism

  12. Developing Corporate Behavior

  13. Handling a Difficult Customer

  14. Networking Outside the Company

  15. Networking Within the Company

  16. Risk Assessment and Management

  17. Safety In The Workplace

  18. Team Building for Managers

  19. Teamwork and Team Building

Spanish Classes

  1. Aprendizaje Social

  2. Atencion al Cliente

  3. Ciudadania Digital

  4. Como Propiciar Criticas Constructivas 

  5. Conceptos Basicos del Lenguaje Corporal 

  6. Construccion y Gerencia de un Equipo 

  7. Contabilidad Basica

  8. Crear Un Gran Seminario Web 

  9. Desarrollar un Almuerzo y Aprendizaje 

  10. Desarrollo de la Creatividad 

  11. Entrenamiento en Exposiciones para el Personal 

  12. Entrenamiento Para Call Center 

  13. Estrategias de Comunicacion 

  14. Estrategias de reclutamiento 

  15. Etica Empresarial

  16. Evaluacion-y Gestion de Riesgos 

  17. Fundamentos De Marketing En Internet

  18. Gestion del Desempeno

  19. Indagacion Apreciativa

  20. Integracion (Onboarding) de Empleados

  21. Inteligencia Emocional

  22. Manejo de la Ira

  23. Manejo del Tiempo

  24. Marketing Basico

  25. Presupuestos e Informes Financieros

  26. Redes Sociales en el Lugar de Trabajo 

  27. Resolucion Creativa De Problemas 

  28. Resolucion de Conflictos 

  29. Seguridad en el Lugar de Trabajo 

  30. Trabajo a Distancia y Desde el Hogar 

  31. Urbanidad en el Lugar de Trabajo 

  32. Vision Para Los Negocios

© 2019 Drastic Results Training

Let's Talk!
Contact us for a FREE consultation
Toni Harris Taylor, Chief Training Officer
281.783.4021

Info@DrasticResultsTraining.com